Brunsden Associates - Properties in West Berkshire and North Hampshire

Client testimonials for Brunsden Associates

Brunsden Associates - Properties in West Berkshire and North Hampshire

Residential & Commercial testimonials

                                                 

 

Testimonials

Anyone wishing to view the originals of these testimonials can call Brunsden Associates on 01635 255501 and view them at their offices.


"We would like to thank you and the team for selling our bungalow in Ball Hill. 

The sales advice was excellent, the particulars were good and the after sales assistance always prompt, all with a bit of necessary humour thrown in. 

We would have no hesitation in recommending Brunsdens to anyone selling a property, particuarly after receiving such a poor service from a previous 'so called professional agent'. Again many thanks"
Mr & Mrs P who sold their house in Ball Hill.


"We would just like to say how brilliant and kind Brunsdens have been during our tenancy - thank you!"
Miss D & Mr R who rented a house near Newbury.


"Many thanks for all your hard work, help and understading over the past few months.  I know it hasnt been easy but at least it didn't take too long - well done all"
Mrs S who sold her house in Stockcross.


"After feeling very dissatisfied with the service I had received from a couple of the larger estate agents in the area, I came across Peter Brunsden who was a breath of fresh air; knowledgeable, helpful, friendly and efficient.  So I made a point of taking by business to him and his company.  This was my first experience of a commercial Lease and none of my many small queries seemed too much trouble.  I was impressed with the way in which Peter handled all the negotiations in such a friendly and efficient manner.  Highly recommended.”
Local business owner who leased a commercial property in Newbury


"Looking back I can't believe how relatively stress free the whole sale and purchase process has been and I'm sure the family will join me in saying it has been a pleasure to do business with you."
Jill, who sold her house in Woolton Hill and purchased a smaller cottage in the village


"I want to thank you for all your wonderful help over the past 6 years. You have been so efficient, professional and kind in finding tenants and I am most grateful."
Gwen, owner and Landlady of a small lettings portfolio in Brimpton


“I had thought selling my home would be a whole lot more stressful than it was. For that I am aware that it was entirely due to the efforts your team made on my behalf. Never once did your staff act other than 100% professionally and kindly, it was much appreciated.”
Sheila sold in Gore End


“All seems to have gone through, very definitely drinks time! Look forward to celebrating with you, you guys have been great!”
Sue from Ashford Hill sold in Ball Hill


“Just a quick thank you for the professional and supportive service you gave us when dealing with the sale of our property. Nothing was too much trouble, we will have no hesitation in the future recommending Brunsden Associates as an Agency to friends."
Janet and David sold their property in Woolton Hill


"It is clear you get instructions and achieve sales because you care about your clients."
Newbury solicitor advising on completion on a property sold by Brunsden Associates


"A massive thank you for your help over the past two months, I am so grateful the house sold so quickly and a great help to know that you were there to talk to."
Catherine sold her house in Ball Hill


"Very, very many thanks for all your help and co-operation – especially the last few days, we’ll certainly recommend Brunsden Associates to anyone we know – THEY GO THAT LITTLE BIT FURTHER THAN YOUR ORDINARY ESTATE AGENT!"
Jane and Tony sold in Wash Common


"We would like to thank you for your professionalism and advice, but above all the friendly manner in which you conducted yourselves."
Robert and Marion sold a new-build house in Highclere


"Over the last few months we have regarded you more as friends than simply estate agents, needless to say we would have no hesitation in recommending you to any of our friends who might be moving in the future."
Chris and Gordon sold in Newbury and bought in Highclere


"Your attitude throughout has been exceptionally conscientious and I have nothing but praise for your work. I shall have no hesitation in recommending you to others – and you might even be guilty of giving estate agents a good name!"
Charles, a commercial client, who sold a cottage in Wickham


"We’d like to say a huge thank you to all the team for all your help and assistance in our purchase. We were impressed with your patience and understanding, it’s nice to know that there are still Estate Agents that can offer that personal touch."
Deniz and Martin bought in Woolton Hill


"The Brunsden team has done a great job: taking the hassle factor out of letting, being efficient and proactive and providing a personal service which added value. Thanks for this." Julian, a Landlord letting a detached semi-rural property


“Thank you so much for all your hard work and patience in our purchase – we got there in the end!”
Andy and Emily bought in Woolton Hill.


"Thanks for all your help, your team were sensitive to me as a vunerable adult when I was selling the house and am now very happy in my bungalow."
Pam who sold in Thatcham


"Your help and support during our house sale was much appreciated, over the weeks and months of what was a difficult chain."
Rob & Judy who sold in East End


"I would like to thank you all for your professional yet personal and down to earth approach, as you all know from a personal point of view selling my home was never going to be easy, but you all helped to make it as painless as possible, and for that I thank you".
Pete who sold in Ball Hill   


"Many thanks Peter, your team did a great job!"
Steve who sold in Wash Common


"We wanted to drop you a note and say a big THANK YOU for the whole lovely experience and journey we had in finding our new home. Dealing with lovely people is what makes long and painful processes like this fun and memorable!"
"We are now settled in and making progress with all the new and exciting house jobs!"
Couple who bought in Wash Common


"Just a note to say thank you to you all with the help you gave us in selling our house and buying a new one. Your experience and support made the whole process very smooth and we were really pleased with how easy everything was"
Couple who bought & sold in Woolton Hill


To all at Team Brunsden, Thank you so much for all your endeavour on our behalf. The sale has been made so much easier by your constant efforts to keep us informed of every stage. It is much appreciated by both of us. It was a pleasure to meet you all and to be able to conduct business in such a professional environment.
Couple who sold in Woolton Hill


Thank you again, you have changed our perception of Estate Agents! Thank you for all your efforts in our recent sale. We are delighted with our new home and cannot thank you enough for securing the sale.
Couple who bought in Woolton Hill


Don't know how Jo and Peter do this you seem to be able to pull perfect tenants out of the hat on demand, you are just the best; it's so good to know that we are being looked after by people we know we can trust, takes all the worry and pressure off.
Couple who emigrated to Austrailia


We appreciate the help and advice you gave us not only with our sale but with our purchase too. Once again, Brunsdens have been helpful, friendly, professional and above all supportive. We sincerely thank you for all you've done for us.

Mr & Mrs M who sold in Highclere


House moving stressful, No not with Brunsden Associates Estate Agency. You all made it so easy with your local knowledge and years of experience within the local area. Approachable 24.7 being valued was important to us, all schedules, appointments etc. All kept on time, nothing was too much trouble in making our move successful. Many thanks to you and the team and we would highly recommend your agency to anyone who is embarking on a life changing challenge of moving house.

Mr & Mrs B who sold in Highclere

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"Just a few words to thank you for your help in selling our father's house. You managed to secure the sale in record time and at a good price. This is a great weight off our shoulders now for which we are most grateful".

Son & Daughter who sold in Wash Common

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"Graham and I would like to thank you for the excellent support you gave us when buying Stepping Stones. We felt that we had such a quality personal service throughout".

Couple who brought in Greenham, Thatcham

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"Can we just thank you and your team for your support throughout the process. I have always believed in the importance of local knowledge!

Couple who sold in Woolton Hill

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"Thank you for your help and support during the sale, I think your chasing at the right moments played a considerable part in making it happen before Xmas. We are absolutely delighted with our purchase".

Family who brought in Woolton Hill

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"Thank you Team Brunsden for all your help and support over the last couple of years"

Couple who sold in Woolton Hill

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"Many thanks for your perseverance and strategic help in negotiations. I really appreciate your dedication, professionalism and generous support"

Lady who is selling in Woolton Hill

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"A big thank you to both you and Peter for all your help and assistance in both maintaining and selling my properties over the last couple of years"

Lady who has sold in highclere

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"I cannot thank Brunsdens Estate Agents enough. They have kept me up to date with the sale of my property from start to finish. No question was too trivial for them and as a single lady it was much appreciated. They gave good advice about the look of the house prior to going on the market and sold it quickly and at the advised marketing price. I would certainly recommend them"

Vendor sold in Newbury via Brunsdens

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"I cannot thank Peter & his staff enough for making this, on the face of it, a challenging/daunting and life-changing experience, so un-stressful, smooth and believe it or not enjoyable. Peter enabled me to move on at my own pace and get all the fine details sorted to suit. Always at the end of the phone and could not do enough for me. Trust me, you can trust them. Thank you"

Commerical Property tenant who rented through Brunsdens

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"I have been impressed with your professionalism and readiness to assist"

Comments from BT for Jo Brunsden

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" I would like to thank you so much for all the care and attention to details, keeping us informed at all times with the sale of our house. You were all professional, friendly and efficient and I would have no hesitation in recommending you to friends, acquaintences in the future who may be letting or selling their property"

Couple who sold in Thatcham

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" I would like to say thank you to all at Brunsden Associates, you have all been brilliant, and we will be sad to leave".

Tenant PD who rented in Woolton Hill

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" I just wanted to say an enormous thank you to you and the team for your expertise and support throughout"

Mr & Mrs D who sold in Woolton Hill

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"In a long and convolted purchase of a mixed-use property handled by Peter Brunsden, we were grateful for his energy, terrific sense of humour and excellent good sense. Peter knows the business back to front and has a lifetime's knowledge of the area and its properties. With his canny intelligence, generous heart and comedian's turn of phase, Peter Brunsden and his company could not come more highly recommended by us. Without his tenacity and hard work we doubt the sale and our purchase would ever have happened. Thank you!"

Mrs D who is buying in Hungerford

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"Peter Brunsden goes the extra mile on everything he does. And he does it with such intelligence, charm and good humour it is a pleasure dealing with him and his company. We have brough a house agented by him and now have a rental property in his hands - we cannot fault the service he offers. His wisdom and humour has saved many a day!"

Mrs D who has brought in Hungerford

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"Brilliant, ever helpful as usual you are a pleasure to deal with".

Mrs M who is renting in Thatcham

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"I would just like to say thank you so much for all your hard work in helping me sell my house. You made it bearable even after a buyer down the chain dropped out. You kept me updated regularly and reassured at all times. I had not moved for 22 years and you helped me through what was an emotional and potentially very stressful situation. Thank you and I would recommend you every time".

Ms C who sold in Thatcham

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I admire all of you as it must be so difficult having to synchronise all this stuff whilst still keeping your cool, and we are just one client of many! Thank you for making us feel like we were your only client, much appreciated.

Mr & Mrs M who sold in Headley

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Thank you so much for helping us in our purchase. We are so happy here, we love the house!

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Mr & Mrs J who brought in Headley

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"Many thanks for letting my shop for me, you have done a grand job"

Mr M who Let his commercial property in Hungerford

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"Many thanks for your efforts with reference to the sale of our house. Very professional in the way you conduct the log of events"

Mr & Mrs F who sold in Newtown Common

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"May we take this opportunity to thank all the staff for such a great service with dealing on our recent house sale. The attentive and professional manner in which it was conducted was outstanding, do tasks which Solicitors should have done, makes Brunsdens a cut above other Estate Agents in the area. Thank you."

Mr & Mrs F who sold in Newtown Common

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"Many thanks for all your help I will definately recommend you!"

Mr C who sold in Wash Common

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"Dear Peter, many thanks for all your hard work and perseverance!"

Mrs C who let her commercial property in Kintbury

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"We would both like to say how impressed we were with your service. Very good personal service is hard to find these days. From start to finish your company has been very professional and thorough and I am sure that this led to the prompt and 'seemingly' great tenants you have found for us. So please give yourselves a well earned pat on the back!"

Mr & Mrs J who let their property in Newbury

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"Thank you so much for all the effort you and your team put into selling my house, I very much appreciate it"

Ms J who sold in Wash Common

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"As an officer of West Berkshire Conservative Association, I appointed Brunsden Associates to market my property for long leasehold sale after the lease to our tenants expired. Not only did they achieve a price significantly above our expectations but in a very short period. What really impressed me though, as someone who spent nearly 40 years in the property industry, was the outstanding follow up, attention to detail and high client service. I would wthout question employ them again".

Mr H who let his commercial property in Newbury

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"We are pleased we chose Brunsdens as our Estate Agent for the sale of our house. Peter Brunsden and his team were always there when needed from start to finish. At our first meeting with Peter we knew we could trust that what he was telling us was the truth. Other Agents were clearly telling us what they thought we wanted to hear. The pictures taken by their photographer were so good, we wondered why we were moving! Other agents had suggested higher valuations but after considering Peter's advice we agreed his valuation, which was clearly the right one as we soon had viewings and not long afterwards had an acceptable offer. We would recommend Brunsdens to anyone without reservation".

Mr & Mrs D who SOLD in Highclere

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The Ombudsman for Estate Agents (OEA) Scheme was established on 1 January 1998. By dealing with a Member of the TPO, the public may be confident about the agent's approach in its dealings with actual and potential buyers and sellers of residential property or lettings in the UK.

Brunsden Associates has, in addition, agreed to follow the TPO Code of Practice for Residential Estate Agents. Agents signing up to this Code of Practice are required to provide additional consumer protection that goes beyond that required by the law.

Just a few comments taken from Ombudsman survey . . .

"Straightforward and transparent, one of our better experiences with Estate Agents."
James and Catherine buying their first home in Newbury


"The firm couldn't have been more helpful, always willing to help. The transaction progressed very efficiently and any questions were addressed quickly and thoroughly."
Michael, handling the probate sale of his parent’s property in Woolton Hill

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"May we take this opportunity to thank you and your team for the excellent service and very professional support we received throughout which is very much appreciated".

"You and your team are great joy to work with and may we wish you all continued success in your business".

Mr & Mrs R who sold in Woolton Hill

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"Thanks for all your help - everyone has been lovely in the office"

Mrs B who sold in Newbury

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"We would strongly and happily recommend the team at Brunsdens to anyone hoping to sell their house".

Mr & Mrs S who sold in Newbury

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"The service that was provided was amazing, excellent, friendly and so caring and understanding of our circumstances, we will recommend anyone to get in contact with Brunsden Associates if in need to rent or buy a property"

Mr & Mrs D who rented in Wash Common

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"I was very nervous about my Mum selling her house and wanted it to be as stress free as possible. I know that people don't have a high opinion of most estate agents, but I have been so impressed with you all. I would happily recommend you to anyone that asked me about selling"

"Just a heartfelt thank you to you all at Brunsden Associates who have been brilliant throughout our sale"

Mrs N who sold in Newbury

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"Just a quick note to say thanks to you and your team with regards to the sale of our house. We are pleased with the way the Brunsden team dealt with the sale from start to finish, keeping us informed through the whole process, giving us advice when needed and helping to sort out a couple of hiccups along the way. We would have no hesitation in recommending you to anyone else who is buying or selling and if I ever need to sell another property it will have a Brunsden board outside!"

Mr & Mrs P who sold in Newbury

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"Just a small token to say a big thank you for all of your help and advice. We are really excited about moving".

Mr & Mrs A who sold in Woolton Hill

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" A huge thank you for helping us through the process of purchasing our first house! We can't wait to make it a home and hope you will come and see it in the future! Thanks again for helping every step of the way, you really were so helpful".

Ms L & Mr L who brought in Newbury

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"A massive thank you to you and Peter and your team. We are so glad we decided to ask you to sell our house. Although the last few weeks have become quite stressful everyone at Brunsdens has done their best to minimise it for us".

Mr & Mrs D who sold in Thatcham

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"We just wanted to say thank you so much for the fantastic job you did helping us to successfully purchase our new home we adore! Thank you for helping us to constantly chase the solicitors and moving things along so quickly. Thanks for everything!"

Miss S & Mr M who brought in Newbury

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"Thank you so much for all your help and patience. You have been brilliant. I am so pleased we have exchanged".

Mrs C who sold in Woolton Hill

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"We cannot praise the team at Brunsden's highly enough. Our house sale was particularly painful as the chain was long and collapsed several times, all through this the professionalism of the Brunsden’s team shone through. They handled all the viewings and always kept us informed and involved and when it seemed that we would never reach exchange and completion kept our spirits up.

With the trend towards on-line estate agents who, at first glance seem to offer price advantages, I can honestly say that we were immensely pleased that we decided to go with this local, highly experienced agency. Brunsden’s were continually on the case, chasing up and down the lengthy property chain, it seemed to us that they were doing the work of virtually all the agencies involved. We found that when it came to the on-line agencies in the chain, and this also applies to the on-line solicitors/conveyancing agencies, that there was always seemed to be a time lag, between requesting information and getting a reliable reply and that there was no continuity in personnel.

Brunsden’s are professional, hardworking, reputable, honest and hardworking, they put the customer first and we cannot recommend them highly enough, all in all they are a first class team".

Mr & Mrs C who sold in Penwood

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"I am writing on behalf of the Newbury Branch of the NSPCC to thank you so much for sponsoring the 'Alan Snook' Golf Day we held recently at Deanwood Golf Club. We all appreciate your continued generosity and support for this event".

Mrs M from Burghclere

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"I would just like to take this opportunity to thank you for all your help (and sense of humour!) during the sale of my mother's house. The service and professionalism you have shown has been outstanding. You have gone out of your way to make this sale happen which on occasion has been very challenging to say the least. I will take great pleasure in recommending your services to all my friends and family. Wishing you and the team all the very best".

Ms H who sold in Penwood

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"Thank you so much for all your hard work in selling my house. I am so glad I went with my gut instinct to choose Brunsdens, I could not have asked for a better agent. Selling your home is an emotional and stressful time and I really appreciate all the support you gave and patience you showed. You acted quickly upon all my requests and updated me regularly throughout the sale process. Your attention to detail secured the closing of the deal. Thank you also for going the extra mile in keeping an eye on the house for me".

Ms C who sold in Woolton Hill

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Click to view the results from the latest Ombudsman survey of Brunsden Associates

 

 

 
 

Industry Comment – Q3 2017

The year continues with all the political uncertainty ahead. In spite of this demand is still good but only for correctly priced property. Over pricing results in no viewings not lower offers. Sellers beware.

Call/email us anytime for an up to date market appraisal without obligation on 01635 255501.

Excellent fees, great service, an open and honest approach guaranteed 

 

Just to say a big thank you for all your help and support in getting us into our new offices in Newbury. My team and I send you good wishes for the future of your business.

Lyn - renting new premises in Newbury through Brunsden Associates

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The Old Axe & Compass, East End, Newbury, Berkshire RG20 0AA  |  T: 01635 255501  |  F: 01635 250661  |  property@brunsden.com     Site by Publicity Project | This site uses Cookies - read more